Terms of service

Terms of Service

Last updated: October 2026

These Terms of Service govern your use of the KLAVANE website and your purchase of products from KLAVANE.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About KLAVANE

KLAVANE operates this online store and sells fashion products through its website.

For questions regarding these Terms of Service, please contact:

Email: rakshitarya1357@gmail.com
WhatsApp: +91 6375875552

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our website or systems
Interfere with the operation or security of the website
Copy, reproduce or exploit our website content without permission
Use automated systems to misuse or excessively access the website
Provide false or misleading information when placing an order

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes and other product information are accurate.

However, colours and visual appearance may vary depending on your device or screen settings.

Product availability may change without notice.

If we identify an error in product information, pricing or availability, we may correct the information and, where appropriate, contact you before fulfilling an affected order.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout or payment is completed.

If an ordered product becomes unavailable after an order has been placed, we will contact you where appropriate and provide an applicable refund or other appropriate resolution.

5. Prices

Product prices are displayed on our website at the time of purchase.

We reserve the right to change prices at any time, but changes will not affect an order that has already been accepted unless required or permitted by applicable law.

Any applicable delivery charges or other charges will be displayed before you complete your purchase.

UK standard delivery is currently FREE.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that the order has been accepted.

We may decline or cancel an order in circumstances including:

Product unavailability
Pricing or product information errors
Suspected fraud or unauthorised activity
Incorrect or incomplete information
Technical or payment issues
Circumstances where we are unable to fulfil the order

If we cancel an order after payment has been received, we will arrange any applicable refund.

7. Payment

Payment must be successfully completed through an available payment method at checkout before an order can be processed.

Payment information may be processed by third-party payment providers.

We do not require or store your complete payment card details where those details are processed directly by the relevant payment provider.

8. Shipping and Delivery

Orders are normally processed and prepared for dispatch within 1–3 working days.

We aim to deliver UK orders within 7 days of the order being placed.

UK delivery is currently FREE.

Delivery times may occasionally be affected by circumstances outside our reasonable control.

For full information, please see our Shipping Policy.

9. Cancellation, Returns and Refunds

Your statutory rights under applicable UK consumer law are not affected by these Terms.

For information about cancelling an order, please see our Cancellation Policy.

For information about returns and refunds, please see our Refund & Returns Policy.

10. Faulty or Incorrect Products

If you receive a product that is faulty, damaged or incorrect, please contact us as soon as reasonably possible.

We will assess the issue and provide the appropriate remedy in accordance with applicable consumer law.

Nothing in these Terms limits your statutory rights regarding faulty, damaged or incorrectly supplied goods.

11. Intellectual Property

All content on the KLAVANE website, including but not limited to:

Brand names
Logos
Product images
Photography
Graphics
Designs
Text
Videos
Website layouts
Original creative materials

is owned by or licensed to KLAVANE unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell or commercially exploit our content without prior written permission.

12. User Content

If you submit content to us, including reviews, photographs, feedback or other material, you must ensure that you have the right to provide that content.

You must not submit content that:

Infringes another person's rights
Is unlawful or fraudulent
Contains malicious software
Is misleading
Is abusive, discriminatory or threatening
Violates applicable law

Where you voluntarily submit content for publication, you grant KLAVANE permission to use that content for reasonable business and promotional purposes, subject to applicable law.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services.

Third-party services operate under their own terms and policies.

KLAVANE is not responsible for the operation, availability or content of third-party websites or services that we do not control.

14. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify the website for maintenance, security, technical or operational reasons.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects your statutory consumer rights.

To the extent permitted by law, KLAVANE will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

16. Events Outside Our Control

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Examples may include significant delivery disruptions, natural events, serious technical failures, government restrictions or other circumstances outside our reasonable control.

Where such an event affects your order, we will take reasonable steps to communicate with you and resolve the situation.

17. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page and will include the updated date.

Changes will not affect rights that have already arisen where applicable under law.

19. Governing Law

These Terms are governed by the laws applicable to the relationship between KLAVANE and its customers, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms prevents a UK consumer from relying on mandatory rights or protections available under applicable UK law.

20. Contact Us

If you have questions about these Terms of Service, an order or any other matter relating to KLAVANE, contact us: