Shipping Policy
At KLAVANE, we aim to process and deliver your order as quickly and securely as possible.
Orders are usually processed and dispatched within 24–48 hours after confirmation. During launches, sales, holidays, or periods of high order volume, processing may take slightly longer.
Estimated delivery time after dispatch is generally:
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Metro cities: 2–4 business days
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Other locations in India: 4–7 business days
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Remote or service-limited areas: delivery may take longer depending on the courier partner
Once your order is dispatched, tracking details will be shared through the contact information provided at checkout.
Shipping timelines are estimates and may be affected by courier delays, weather conditions, public holidays, operational disruptions, incorrect address details, or other circumstances outside KLAVANE’s control.
Customers are responsible for providing a complete and accurate shipping address, phone number, and other required delivery information. KLAVANE may not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
If an order is returned to us because of repeated failed delivery attempts, refusal of delivery, or an incorrect address, additional shipping charges may apply if the customer requests reshipment.
For Cash on Delivery orders, KLAVANE may contact the customer for order confirmation before dispatch. Unconfirmed COD orders may be cancelled.
Shipping charges, if applicable, will be clearly displayed during checkout before payment.
If your package appears damaged, tampered with, or incorrect at the time of delivery, please contact KLAVANE Support with your order number and clear photos or videos of the package and product.
Once an order has been handed over to the courier partner, changes to the delivery address may not always be possible.
For any shipping-related assistance, please contact KLAVANE Support with your order number.